Community Archives - Page 4 of 14

Windows 10 Update Issues (KB4013429)

UPDATE: March 21, 02:00 AM PST

Microsoft just released an update for Windows 10 to address the issue discussed in this blog post. Please check more information about the update.

UPDATE (Technical): March 16, 12:28 PM PST

We just got a chance to do a remote session with one of the affected users. It seems that something as simple as just adding Microsoft DTV-DVD Video Decoder filter to Graphedit crashes GraphEdit (both 32 and 64 bit) with following call stack (also pointing to CompPkgSup.dll). Replacing CompPkgSup.dll with an older version fixes the problem, but we do not recommend this. Until we get a better solution from Microsoft, then uninstalling the latest Win 10 update (KB4013429) is probably the recommended way to go for affected users who need to get XSplit running again.

We will continue to update you as we learn more about the issue or if new information from Microsoft comes out.

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We have had several users reporting crash issues when opening XSplit after having installed Windows 10 March 14, 2017—KB4013429 (OS Build 14393.953)

We have noted other software out there with similar issues after the Windows 10 update.

This crash seem to point to CompPkgSup.dll. We are still tracking down the issue, and will report to Microsoft when we have been able to reproduce internally.

We have some indications that it might happen only on systems that was updated from Windows 7, but we’re still trying to verify this information.

The only workaround we are currently aware of to resolve the issue for affected users is to Uninstall KB4013429 update or restore from restore point

After uninstalling the update, Windows may re-install it again because Windows 10 will always kept up to date with the latest features and fixes. Here is how to temporarily prevent a Windows Update from reinstalling in Windows 10.

This is not ideal, but this is the best information we can give at this point while we are still trying to reproduce in our own lab.

We will update this post with more information as soon as we have it.

XSplit powers Twitch X Reddit IRL at SXSW 2017

After all the craziness from PAX East, our media production team will be heading off straight to SXSW to handle the live stream of ‘Twitch x Reddit IRL’, a partnership between Twitch and Reddit where they essentially do a live 4-day Ask Me Anything experience at the event. How exciting!

Live AMA’s will be conducted throughout the week and will be live streamed at twitch.tv/twitch. Topics vary from movies, to music, to gaming and more! Here’s the list of thing to look for to according to Twitch’s announcement.

Grandmaster Flash, hip-hop pioneer and icon*
AWGE feat. A$AP Rocky & A$AP Mob*
AMA: Gareth Edwards, director of Rogue One: A Star Wars Story
AMA: Steve Adler, Mayor of Austin
AMA: Adrian Grenier, star of HBO’s Entourage
AMA: Gaelynn Lea, folk musician
AMA: Jeremy Scahill, investigative journalist, The Intercept
AMA: Whiskey Shivers, Austin-based bluegrass band
AMA: Ed Boon, Mortal Kombat creator, with preview of Injustice 2, his latest video game
Panel: Fearlessly Female — Boardroom and Beyond: Austin Mayor Steve Adler, Jill Cress (CMO, National Geographic Partners), Ingrid Vanderveldt (Founder & CEO, EBW2020), and Suzi Sosa (Cofounder & CEO, GoVerb)
MC Lars, seminal nerdcore rapper*
Curse Mackey, Austin-based musician
VR concert by TheWaveVR, Austin-based tech startup that delivers concerts to virtual reality devices*
Sony Pictures LIFE Scare Booth, a special onsite activation to promote the upcoming sci-fi thriller film, Life, in theaters March 24.

For those tuning in from the comfort of their homes, you can watch Twitch’s full coverage of SXSW at twitch.tv/event/sxswgaming.

Meet the XSplit Team at PAX East 2017!

Our team will be back again this year for PAX East and we’re looking to double the fun! If you’re flying to Boston and attending, meet the team at booth #11061. If you’re not, we have you covered as we’re providing you every form of live coverage imaginable straight from the event.

The Stage

We have some great stage content for you that will be hosted by our very own Chris Slight, along with our Community Managers AJ ‘Shakeweight’ Arends, and Kevin ‘Burnout’ Kim. Continuing with the good times from PAX South, we aim to provide you with fun and engaging content that celebrate the passionate gaming world!

Here are some highlights from PAX South in case you missed it:

When we say we’re providing you live coverage from the event, we really mean it. We’re going to be live streaming what’s happening on the showfloor on Twitch, Beam, and Twitter (through Periscope). Yes you heard that right! No reasons to miss the show!

Big Announcements

We will be unveiling something that we’ve been working our butts off for the past many months or so. Not only something from XSplit, but also from one of our key acquisitions last year, Player.me.

We want to get you all excited with these announcements and continue building them up even after PAX and with other gaming conventions that we’re going to be attending as well.

After Parties!

We all know that fun in conventions don’t end when the day ends. We partnered with Main Menu Live for a hardcore after party event at PAX East. We’ll share you more details through our socials as we get closer to the event.

Of course, our community managers are such party animals so you’ll probably find them hopping from one party to another. Approach them and they may have some swag to give you!

Don’t miss out the fun!

There’s a whole lot to check out from us whether you’re physically present or just tuning in from home! Make sure to follow us on Twitter and Facebook to get the latest and the best!

XSplit Sponsors First Blood VII Tournament

Hello XSplit community! I hope your February was super awesome! It is soon to be March and this also means I’m in full preparation for another year of awesome travels to catch up with all the competitive gaming tournaments around the world who produces their shows and tournament matches with XSplit!

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From the beginning of March, I will be at Auckland, New Zealand to participate and to give some shout-outs to our XSplit friends in the Fighting Game community! Because I know that they’ve been around for many years and have been consistently keeping the competition heated for the old and new players to be part of their great community, I’ve decided to show them a little support as a Community Manager and as an encouragement for them to keep thriving at what they’re passionate for and their future!

First Blood 7 will be held from March 4th to the 5th at the Rydges Hotel, Auckland, New Zealand. If you’re in New Zealand and would like to witness some fierce competition in the fighting games scene, make sure to check it out! If not, you can catch all the action at twitch.tv/standingfierce.

Hope to catch up with you all there and many other tournaments around the globe soon!

XSplit Product Manager Sp00ky Stream Lecture

We’re pleased to announce that XSplit product manager Victor “Spooky” Fontanez will be giving a talk at this coming GDC2017. In his upcoming lecture entitled “Best Practices & Tips for Producing Awesome First-Party Streams to Grow Your Community”, Sp00ky discusses the best methods, common challenges, and tips to aid in the production of successful first-party developer streams.

As a key member of the fighting game community, Sp00ky has been a pioneer of live streaming tournaments and events, and since joining XSplit as product manager, Victor uses his breadth of experience in the market to work closely with the XSplit product team, as well as with external game developers and publishers to bring new features and improvements to the platform.

As first-party streaming becomes an increasingly common trend for developers to utilize to connect with audiences across platforms such as Twitch, Sp00ky’s talk will aim to empower attendees to conduct their own first-party broadcasts and to connect with their current and future audience more directly.

Level up your live stream with XSplit Bootcamp

As makers of the most popular live streaming and recording solution, we’re involved in different types of work outside of improving XSplit such as exhibiting at conventions, providing production assistance to some big brands, getting involved in the community through meetups and parties, etc. One that is not mentioned a lot is doing workshops and presentations for upcoming and intermediate content creators.

Enter XSplit Bootcamp, a program in partnership with YouTube Gaming centered around learning the basics of live streaming straight from our experienced staff members. Whether it’s getting the necessary equipment, setting things up, interacting with your audience, XSplit Bootcamp covers all of that. As a matter of fact we’ve been doing this since last year and we’re only looking forward to do more for this year.

For details of upcoming workshops or if you want to take part of one near your area, go visit bootcamp.xsplit.com.

XSplit and Player Sponsor Melbourne Streamer Meetup

On the 17th of February, the Twitch streamer community of Melbourne, Australia will be gathering for some good vibes and sharing their ‘techs’ among other Australian streamers. Hosted by the one and only Bradley ‘DYoshii’ Jolly, his efforts to grow and develop the community is very respected and we’ll all get to meet and greet him as well.

As for us at XSplit and Player, our community manager Kevin “Burnout” Kim will also be in attendance and will be providing some swag that he collected while visiting our XSplit and Player.Me swag dungeon. How generous of him to be sharing all the loots! Be on the lookout for one Epic item as a surprise gift to the community.

The place of meetup will be at the Pinball Paradise on 213 Franklin Street, Melbourne. See you all there!

XSplit Sponsors Genesis 4

“My punishment is more than I can bear. Today you are driving me from the land, and I will be hidden from your presence; I will be a restless wanderer on the earth, and whoever finds me will kill me.”

This quote is from the Genesis chapter 4 of the Holy Bible. This is a statement that Cain has made to his Lord, that he has had enough and is to follow a path of a ‘world warrior.’ It is a type of a statement if you are a hardcore fan of fighting games and want to be at the top of its ladder.

This weekend, from 20th to the 22nd of January, the 4th iteration of Genesis, a Fighting game tournament, mainly praised for its Smash Bros. series competitors, will be held at San Jose Convention Center.

If you’re a Smash Bros. or other traditional fighting game enthusiast, this tournament could be yours to conquer and to test your abilities against other players who enjoy the games as much as you do. As per many fighting game tournament entry standards, it’s open for everyone to enter and regardless if you’re a competitive player or just want to be part of the community, you are guaranteed with endless entertainment throughout the weekend.

The game titles to be played are: Smash Bros. series, Rivals of Aether, Catherine, Towerfall and Street Fighter V.

Some of the event’s production and streams will be handled by VGBootCamp and our own Support Manager, Armando Gonzalez will be directing the stream over at twitch.tv/teamsp00ky. Be sure to check them out as they will cover majority of the games played during the event.

For more details of the event, be sure to check out their event page at smash.gg/tournament/genesis-4/details.

Introducing XSplit Arena!

When not working, the staff at SplimediaLabs have a competitive streak, whether playing Ping Pong or matching up in LoL, Overwatch or SFV. It’s with this in mind that we decided it was time to settle the score once and for all.

XSplit Arena is a double elimination tournament featuring 8 SplitmediaLabs staff members from our Manila Development center, each competing over the next 7 weeks to find out who is the one true champion of them all. The winner receives ultimate bragging rights and the official XSplit Arena trophy (which we still haven’t made yet) and will be broadcast live from the XSplit studio every Friday at 7am EST. Each broadcast will contain matches from the tournament to be live streamed on our channel at twitch.tv/xsplit.

Come join us this Friday, November 11 starting at 7am EST, and hang out with the team for good times and friendly competition. Join the conversation in chat or tune in to our social media channels for updates!

XSplit is ALL OUT for Extra Life 2016

It’s the season of Extra Life and we here at XSplit are once again throwing all out support for this charity gaming marathon by providing everything you need to start raising money for the event. This is the fourth straight year that we’re supporting Extra Life because we have every reason to!

Raise only $10 & get XSplit Premium for FREE

We received some really good feedback last year when we lowered the threshold to $10 from $25 two years ago. This year will be the same again. If you raise $10 or more, you will automatically get a 3-month XSplit Premium for FREE.

Our aim is for Extra Life to continue breaking records and we know continuing with a lower threshold is a step in the right direction for us to help achieve their goal.

XSplit team to play & participate

The folks behind the best live streaming software in the world can’t just be the folks behind XSplit. We play games too! In case you missed it, some of our HQ staff participated last year by playing and streaming games ignoring how introverted and camera-shy they are!

It’s gonna be more fantastic this year as our team has grown and have added a little bit of star power which translates to having more staff involved and more time to play games and stream! This is the perfect opportunity for you to see us in action!

Our own gaming marathon will be live streamed on our Twitch channel at twitch.tv/xsplit on the actual game day, November 5 2016.

Join our Extra-Life Team

We’ve long understood that it’s never about us so we’re looking to get you to take part of the event as a member of our Extra Life team. Not only do you get free promotion from us for your stream but you can also get some cool XSplit swag as well if you’re one of top raiser for the team!

So if you haven’t signed up yet or if you’re already gaming but not part of any team yet, we would be very happy to have you as part of our team! Go to extra-life.org/team/xsplit and hit the ‘Join’ button.